Payless Decor Limited Lifetime Warranty
Payless Decor LLC, is pleased to offer a Limited Lifetime Warranty on our custom window coverings. This warranty applies to the original residential retail purchaser. Payless Decor, LLC warrants that our custom window coverings will be free from defects in materials and workmanship for as long as the original purchaser owns the product, the purchaser has proof of purchase, and the purchaser resides at the location for which the product was purchased – provided that: (i) such product was properly installed, and (ii) such product was made or assembled exclusively from Payless Decor, LLC materials and components.
The obligation of Payless Decor, LLC is limited to repair or replacement of the shades, blinds, or components found to be defective, and excludes labor costs for measuring and installation. This will be your sole remedy under this warranty Repairs will be made with like or similar parts. This Limited Lifetime Warranty shall be void if the product is moved from the original location of installation. Shipping for warranty issues past 120 days from the date of purchase is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.
This warranty does not cover any damages resulting from accidents, alterations, misuse, abuse, improper installation, motorized devices, acts of God (such as fires, floods, tornadoes, etc.), environmental damage (such as insect damage, exposure to sun, exposure to salt air, exposure to excessive humidity, etc.), or failure to follow printed instructions on cleaning, care, or maintenance. This warranty does not apply to conditions resulting from normal wear and tear. All cords will eventually wear out and slight warpage and natural color variations are considered normal; some variation in color and fading may also occur; thus, these may not be considered defects. Commercial use of all products is also excluded from this warranty.
All products/sku’s/options discontinued in the normal course of business are specifically excluded from our warranty.
Warranty and wear and tear guidelines that exist for individual products will be listed on their product pages on the website. In some cases blinds over certain sizes will be excluded from warranty unless ordered as recommended by Payless Decor. String are covered for a period of 1 year.
THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER OBLIGATIONS, LIABILITIES, OR WARRANTIES. In no event shall Payless Decor, LLC or its distributors be liable for incidental or consequential damages, or for any expense associated with such damages. Repair or replacement of defective products is the sole remedy under this warranty and in no event shall Payless Decor, LLC be liable for costs to remove or reinstall the product. In some states exclusions for incidental or consequential damages are not allowable; exclusions for incidental or consequential damages as listed in this warranty may not apply in those states.
Click Here to initiate warranty service.