Payless Decor Covid-19 Update
Payless Decor's sales and customer service teams remain open to serve our customers.
Our sales and service staff is working remotely with access to resources and technology to answer questions, provide design advice and get your perfect window treatments delivered right to your door.
Give us a call! 800-925-4635 or Contact Us Online.
Will There Be Product Delays? Unfortunately, yes. Our manufacturers are working safely under their respective State and CDC guidelines. In some cases they may have stay at home orders and temporarily pause production.
To get the most current status before your order or while your order is in progress, email us at support [at] paylessdecor.com. If you are contemplating a purchase, let us know the product you are considering. If you already have a purchase in progress provide us with your order number.
Here is a list of product lines and our current delivery expectations:
- Advantage - 3 weeks
- Arlo - 2 - 3 weeks
- Avalon - 3 weeks
- Distressed Wood Blinds - 3 weeks
- Fabric Roman Line - 5 - 6 weeks
- Home Basics - 3 weeks
- Regal - 6-8 weeks
- Standard - 3 weeks
- Premier - 3 weeks
- Platinum - 9-10 weeks
Can I order samples? Yes, but we are only fulfilling samples three times weekly so it may take a few more days than normal
This is an unusual time and we aim to provide the best experience possible, please be patient and we will give 100% to helping you receive a product that you love!