Payless Decor - Service Request
To initiate a warranty for a purchase that is over a year old please follow the steps below:
- Make sure the issue you are having falls under the Payles Decor limited lifetime warranty guidelines. To view the Payless Decor Warranty click here.
- Make sure you have a copy of your order receipt as your proof of purchase.
- Print and fill out our Service form, which can be found by clicking here (or give us a call and we can fill it out for you).
- Send us your Service Form and a copy of your order receipt. You can send this in the following ways:
- Scan and email the documents to firstname.lastname@example.org
- Mail to Payless Decor Warranty Service, 6580 Jimmy Carter Blvd, Ste C, Norcross GA 30071
- Fax to 404-420-2466
Once we receive your warranty information, within 5 business days, if your purchase meets all the terms of our warranty we will provide a return authorization number for you to send the product back to us.