Payless Decor Blind and Shades Warranty

Payless Decor - Service Request

To initiate a warranty for a purchase that is over a year old please follow the steps below:
  1. Make sure the issue you are having falls under the Payles Decor limited lifetime warranty guidelines. To view the Payless Decor Warranty click here.
  2. Make sure you have a copy of your order receipt as your proof of purchase.
  3. Print and fill out our Service form, which can be found by clicking here (or give us a call and we can fill it out for you). 
  4. Send us your Service Form and a copy of your order receipt. You can send this in the following ways:
    • Scan and email the documents to
    • Mail to Payless Decor Warranty Service, 6580 Jimmy Carter Blvd, Ste C, Norcross GA 30071
    • Fax to 404-420-2466
Once we receive your warranty information, within 5 business days, if your purchase meets all the terms of our warranty we will provide a return authorization number for you to send the product back to us.
Payless Decor
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